000 00917nam a2200265Ia 4500
001 a2420
003 SIRSI
008 000516s1999 nyu e 000 0 eng d
020 _a014028852X (pbk.) :
020 _a9780140288520 (pbk.)
035 _a(Sirsi) i9780140288520
050 0 0 _aBF637.C45
_bS76 1999
100 1 _aStone, Douglas,
_d1958-
245 1 0 _aDifficult conversations :
_bhow to discuss what matters most /
_cDouglas Stone, Bruce Patton, Sheila Heen.
246 3 0 _aHow to discuss what matters most.
260 _aNew York, N.Y. :
_bPenguin Books,
_c2000, c1999.
300 _axxi, 250 p. :
_bill. ;
_c20 cm.
500 _aOriginally published: New York, N.Y. : Viking, 1999.
650 0 _aInterpersonal communication.
650 0 _aInterpersonal communication
_vCase studies.
650 2 _aCommunication.
650 2 _aInterpersonal Relations.
700 1 _aPatton, Bruce.
700 1 _aHeen, Sheila.
999 _c15641
_d15641