| 000 | 00605nam a22001811a 4500 | ||
|---|---|---|---|
| 001 | a3693 | ||
| 003 | SIRSI | ||
| 008 | 130317| r| ||111|eng|||| | ||
| 020 | _a8184082460 | ||
| 035 | _a(Sirsi) i9788184082463 | ||
| 050 |
_aZ678 _b.L345 2009 |
||
| 100 | 1 | _aLaughlin, Sara/ Wilson Ray W. | |
| 245 | 1 | 4 |
_aThe Quality Library A guide to staff -driven improvement, betterment efficiency and happier customers / _cSara/ Wilson Ray W. Laughlin |
| 260 |
_aNew Delhi: _bIndiana Publishing House, _c2009. |
||
| 300 | _a144p. | ||
| 650 | 4 | _aLibrary administration- US | |
| 650 | 4 | _aConsumer satisfaction | |
| 999 |
_c17543 _d17543 |
||