| 000 | 00733nam a2200205Ia 4500 | ||
|---|---|---|---|
| 001 | a4410 | ||
| 003 | SIRSI | ||
| 008 | 130317s2011 ohua e b 00110 eng d|| | ||
| 020 | _a9780538469371 | ||
| 035 | _a(Sirsi) i9780538469371 | ||
| 050 |
_aHD62.15 _b.E93 2011 |
||
| 100 | 1 |
_aEvans, James R. _q(James Robert), _d1950- |
|
| 245 | 1 | 0 |
_aQuality and performance excellence : _bmanagement, organization, and strategy / _cJames R. Evans. |
| 250 | _a6th ed. | ||
| 260 |
_aMason, OH : _bSouth-Western Cengage Learning, _c2011. |
||
| 300 |
_axvi, 460 p. : _bill. ; _c24 cm. |
||
| 504 | _aIncludes bibliographical references and index. | ||
| 650 | 0 | _aTotal quality management. | |
| 700 | 1 |
_aEvans, James R. _q(James Robert), _d1950- _tTotal quality. |
|
| 999 |
_c18595 _d18595 |
||