000 00573nam a2200181 4500
001 a7854
003 SIRSI
008 140120n2014 000 0 eng u
020 _a9781133955924
035 _a(Sirsi) a8752
050 4 _aHD62.15
_b .D4 2014
100 1 _aEvans, James R.
245 1 0 _aQuality and performance excellence :
_b management, organization, and strategy /
_c James R. Evans.
250 _a7th Ed.
260 _aMason, OH :
_b Cengage,
_c 2014.
300 _axv, 479 p. :
_b ill. ;
_c 24 cm.
504 _aIncludes bibliographical references and index.
999 _c23790
_d23790