| 000 | 00835nam a2200217 4500 | ||
|---|---|---|---|
| 001 | a7883 | ||
| 003 | SIRSI | ||
| 008 | 140219n2008 000 0 eng u | ||
| 020 | _a9780324381320 | ||
| 035 | _a(Sirsi) a8783 | ||
| 050 | 0 | 0 |
_aHD62.15 _b .D4 2008 |
| 100 | 1 |
_aEvans, James R. _q (James Robert), _d 1950- |
|
| 245 | 1 | 0 |
_aQuality and performance excellence : _b management, organization, and strategy / _c James R. Evans. |
| 250 | _a5th ed. | ||
| 260 |
_aMason, OH : _b Thomson Business and Economics, _c c2008. |
||
| 300 |
_ax, 502 p. : _b ill. ; _c 24 cm. |
||
| 500 | _aRev. ed. of: Total quality : management, organization and strategy. 4th ed | ||
| 504 | _aIncludes bibliographical references and index. | ||
| 650 | 0 | _aTotal quality management. | |
| 700 |
_aEvans, James R. _q (James Robert), _d 1950- _t Total quality. |
||
| 999 |
_c23836 _d23836 |
||