000 00638nam a2200181Ia 4500
001 a12783
003 SIRSI
008 190618s1994 caua e 000 0 eng d
020 _a1883553083
050 0 0 _aHD62.15
_b.C43 1994
100 1 _aChang, Richard Y.
245 1 0 _aImproving through benchmarking :
_ba practical guide to achieving peak process performance /
_cRichard Y. Chang, P. Keith Kelly.
260 _aIrvine, Calif. :
_bRichard Chang Associates, Publications Division,
_c1994.
300 _avii, 106 p. :
_bill. ;
_c26 cm.
490 0 _aQuality improvement series
650 0 _aBenchmarking (Management)
700 1 _aKelly, P. Keith.
999 _c29662
_d29662