000 00638nam a2200193Ia 4500
001 a12830
003 SIRSI
008 190820s1999 wiua e b 001 0 eng d
020 _a9780873894388
050 0 0 _aHD58.87
_b.A53 1999
100 1 _aAndersen, Bjørn.
245 1 0 _aBusiness process improvement toolbox /
_cBjørn Andersen.
260 _aMilwaukee, Wis. :
_bASQ Quality Press,
_c1999.
300 _axx, 233 p. :
_bill. ;
_c26 cm.
504 _aIncludes bibliographical references and index.
650 0 _aReengineering (Management)
650 0 _aBenchmarking (Management)
650 0 _aReengineering (Management)
_xCharts, diagrams, etc.
999 _c29708
_d29708