| 000 | 00653nam a2200193Ia 4500 | ||
|---|---|---|---|
| 001 | a12853 | ||
| 003 | SIRSI | ||
| 008 | 190917s1994 ilua e b 001 0 eng d | ||
| 020 | _a9780786301409 | ||
| 050 | 0 | 0 |
_aHD62.15 _b.B76 1994 |
| 100 | 1 | _aBrown, Mark Graham. | |
| 245 | 1 | 0 |
_aWhy TQM fails and what to do about it / _cMark Graham Brown, Darcy E. Hitchcock, Marsha L. Willard. |
| 260 |
_aBurr Ridge, Ill. : _bIrwin Professional Pub., _c1994. |
||
| 300 |
_axviii, 252 p. : _bill. ; _c24 cm. |
||
| 504 | _aIncludes bibliographical references and index. | ||
| 650 | 0 | _aTotal quality management. | |
| 700 | 1 | _aHitchcock, Darcy E. | |
| 700 | 1 | _aWillard, Marsha L. | |
| 999 |
_c29730 _d29730 |
||