Difficult conversations :
Stone, Douglas, 1958-
Difficult conversations : how to discuss what matters most / How to discuss what matters most. Douglas Stone, Bruce Patton, Sheila Heen. - New York, N.Y. : Penguin Books, 2000, c1999. - xxi, 250 p. : ill. ; 20 cm.
Originally published: New York, N.Y. : Viking, 1999.
014028852X (pbk.) : 9780140288520 (pbk.)
Interpersonal communication.
Interpersonal communication--Case studies.
Communication.
Interpersonal Relations.
BF637.C45 / S76 1999
Difficult conversations : how to discuss what matters most / How to discuss what matters most. Douglas Stone, Bruce Patton, Sheila Heen. - New York, N.Y. : Penguin Books, 2000, c1999. - xxi, 250 p. : ill. ; 20 cm.
Originally published: New York, N.Y. : Viking, 1999.
014028852X (pbk.) : 9780140288520 (pbk.)
Interpersonal communication.
Interpersonal communication--Case studies.
Communication.
Interpersonal Relations.
BF637.C45 / S76 1999