Effective crisis communication: moving from crisis to opportunity
Ulmer, Robert R.
Effective crisis communication: moving from crisis to opportunity - 2nd ed. - Thousand Oaks : SAGE, c2011. - 239p. pbk.
Rev. ed. of: Effective crisis communication : moving from crisis to opportunity / Robert R. Ulmer, Timothy L. Sellnow, Matthew W. Seeger. 2007.
Includes bibliographical references and index.
9781412980340 1412980348
2010033452
Crisis management.
Emergency management.
Communication in management.
Communication in organizations.
HD49 / .U44 2011
Effective crisis communication: moving from crisis to opportunity - 2nd ed. - Thousand Oaks : SAGE, c2011. - 239p. pbk.
Rev. ed. of: Effective crisis communication : moving from crisis to opportunity / Robert R. Ulmer, Timothy L. Sellnow, Matthew W. Seeger. 2007.
Includes bibliographical references and index.
9781412980340 1412980348
2010033452
Crisis management.
Emergency management.
Communication in management.
Communication in organizations.
HD49 / .U44 2011