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Business process management : practical guidelines to successful implementations

Jeston, John

Business process management : practical guidelines to successful implementations - 2nd ed - Amsterdam ; Boston ; London : Elsevier/Butterworth-Heinemann, 2008. - xxvii, 469 p. : ill. ; 25 cm

ISBN: 9780750686563

Subjects--Topical Terms:
Business Process Management
organizational strategy
BPM implementation

LC Class. No.: HD58.87 / J63 2008

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