The 4Ps of organisational excellence /

The 4Ps of organisational excellence / edited by Mohamed Zairi. - Bradford : E-TQM, 2003. - xvi, 524 p. : ill. ; 30 cm.

Includes bibliographical references and index.

0954587928 (hbk)


Organizational effectiveness.
Industrial management.
Total quality management.

HD62.15 / F67 2003