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Benchmarking and performance management :

Benchmarking and performance management : contributions to theory and application / edited by Mohamed Zairi. - Keighley : European Centre for Best Practice Management, 2009. - 878 p. : ill. ; 21 cm.

Includes bibliographical references and index.

ISBN: 9781906993016

Subjects--Topical Terms:
Benchmarking (Management)
Performance--Evaluation.
Organizational effectiveness.

LC Class. No.: HD62.15 / .B46 2009

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