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Business process improvement toolbox /

Andersen, Bjørn.

Business process improvement toolbox / Bjørn Andersen. - Milwaukee, Wis. : ASQ Quality Press, 1999. - xx, 233 p. : ill. ; 26 cm.

Includes bibliographical references and index.

ISBN: 9780873894388

Subjects--Topical Terms:
Reengineering (Management)
Benchmarking (Management)
Reengineering (Management)--Charts, diagrams, etc.

LC Class. No.: HD58.87 / .A53 1999

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