Service Management: Operations, Strategy, Information Technology/
Bordoloi, S.,
Service Management: Operations, Strategy, Information Technology/ - 9th ed. - McGraw-Hill Higher Education, 2019
9781265075538
HD9980.5 / B67
Service Management: Operations, Strategy, Information Technology/ - 9th ed. - McGraw-Hill Higher Education, 2019
9781265075538
HD9980.5 / B67