MARC details
| 000 -LEADER |
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| fixed length control field |
01642cam a2200301 a 4500 |
| 001 - CONTROL NUMBER |
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| control field |
a2459 |
| 003 - CONTROL NUMBER IDENTIFIER |
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| control field |
SIRSI |
| 008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION |
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| fixed length control field |
071218s2008 njua b 001 0 eng |
| 019 ## - |
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| -- |
182734025 |
| 020 ## - INTERNATIONAL STANDARD BOOK NUMBER |
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| International Standard Book Number |
9780470180020 (cloth : alk. paper) |
| 020 ## - INTERNATIONAL STANDARD BOOK NUMBER |
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| International Standard Book Number |
0470180021 (cloth : alk. paper) |
| 035 ## - SYSTEM CONTROL NUMBER |
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| System control number |
(Sirsi) i9780470180020 |
| 050 00 - LIBRARY OF CONGRESS CALL NUMBER |
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| Classification number |
JF1525.T67 |
| Item number |
N58 2008 |
| 082 00 - DEWEY DECIMAL CLASSIFICATION NUMBER |
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| Classification number |
352.3/57 |
| Edition information |
22 |
| 100 1# - MAIN ENTRY--PERSONAL NAME |
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| Personal name |
Niven, Paul R. |
| 245 10 - TITLE STATEMENT |
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| Title |
Balanced scorecard step-by-step for government and nonprofit agencies / |
| Statement of responsibility, etc. |
Paul R. Niven. |
| 250 ## - EDITION STATEMENT |
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| Edition statement |
2nd ed. |
| 260 ## - PUBLICATION, DISTRIBUTION, ETC. |
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| Place of publication, distribution, etc. |
Hoboken, N.J. : |
| Name of publisher, distributor, etc. |
J. Wiley & Sons, Inc., |
| Date of publication, distribution, etc. |
c2008. |
| 300 ## - PHYSICAL DESCRIPTION |
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| Extent |
xvii, 365 p. : |
| Other physical details |
ill. ; |
| Dimensions |
23 cm. |
| 504 ## - BIBLIOGRAPHY, ETC. NOTE |
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| Bibliography, etc. note |
Includes bibliographical references and index. |
| 505 0# - FORMATTED CONTENTS NOTE |
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| Formatted contents note |
Introduction to the balanced scorecard -- Adapting the balanced scorecard to fit the public and nonprofit sectors -- Before you begin -- Training and communication planning for balanced scorecard success -- Mission, values, and vision -- Strategy : the core of every balanced scorecard -- Strategy maps -- Performance measures, targets, and initiatives -- Creating alignment by cascading the balanced scorecard -- Linking resource allocation to the balanced scorecard -- Reporting results -- The City of Charlotte : a balanced scorecard success story -- Sustaining balanced scorecard success. |
| 650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM |
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| Topical term or geographic name entry element |
Total quality management in government. |
| 650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM |
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| Topical term or geographic name entry element |
Administrative agencies |
| General subdivision |
Management |
| -- |
Evaluation. |
| 650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM |
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| Topical term or geographic name entry element |
Nonprofit organizations |
| General subdivision |
Management |
| -- |
Evaluation. |
| 650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM |
|---|
| Topical term or geographic name entry element |
Benchmarking (Management) |
| 650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM |
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| Topical term or geographic name entry element |
Performance standards. |
| 650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM |
|---|
| Topical term or geographic name entry element |
Organizational effectiveness |
| General subdivision |
Measurement. |