Creating & delivering your value proposition : managing customer experience for profit / Cindy Barnes, Helen Blake, David Pinder.
Material type:
TextPublication details: London ; Philadelphia : Kogan Page, 2009.Description: xvi, 213 p. : ill. ; 24 cmISBN: - 9780749455125 (pbk.)
- 0749455128 (pbk.)
- Creating and delivering your value proposition
- 658.8/12 22
- HF5415.5 .B36823 2009
| Item type | Current library | Collection | Call number | Copy number | Status | Date due | Barcode | |
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MAIN General | AUE Library Collection | HF5415.5 .B36823 2009 (Browse shelf(Opens below)) | 1 | Available | 10019701 |
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| HF5415.32 .V35 2013 The intelligent video technology : | HF5415.33.U6 H38 2013 Consumer behavior : | HF5415.335 .G75 2010 Customer satisfaction evaluation : | HF5415.5 .B36823 2009 Creating & delivering your value proposition : | HF5415.5 .B4835 2011 Master data management and data governance / | HF5415.5 .B4835 2011 Master data management and data governance / | HF5415.5 .B88 2009 Customer relationship management : |
Includes bibliographical references and index.
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