Essentials of banking / Deborah K. Dilley.
Material type:
TextSeries: Essentials seriesPublication details: Hoboken, N. J. : Wiley, c2008.Description: xiv, 273 p. : ill. ; 23 cmISBN: - 9780470170885
- HG2491 .D55 2008
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Includes index.
Banking 101 : understanding the basics -- Deposit insurance and the regulatory environment : how does it all work? -- Understanding banking deposit accounts, interest rates, and limitations -- Regulatory compliance : the essentials -- The business of banking and the Bank Secrecy Act -- The banker : knowledge, skills, and attitude -- The ethical banker : an introduction to ethics -- Managing others : what every banker needs to know -- The market : it's bigger than you think -- Customer service : the key ingredient -- Context and content : putting it all together.
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