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2061.
Implementing TQM in small & medium-sized organizations : a step-by-step guide / Richard M. Hodgetts. by
Material type: Text Text; Format: print ; Literary form: Not fiction ; Audience: Adult;
Publication details: New York : Amacom, 1996
Other title:
  • Implementing TQM in small and medium-sized organizations
Availability: Items available for loan: MAIN (1)Call number: HD62.7 .H63 1996.

2062.
Lean Six Sigma for service : how to use Lean Speed and Six Sigma Quality to improve services and transactions / Mike L. George. by
Material type: Text Text; Format: print ; Literary form: Not fiction ; Audience: Adult;
Publication details: New York : McGraw-Hill, 2003
Other title:
  • Lean 6 Sigma for service : how to use Lean Speed and Six Sigma Quality to improve services and transactions
Availability: Items available for loan: MAIN (1)Call number: TS156 .G46 2003.

2063.
Six Sigma demystified / Paul Keller. by
Material type: Text Text; Format: print ; Literary form: Not fiction ; Audience: Adult;
Publication details: New York : McGraw-Hill, 2005
Other title:
  • 6 Sigma demystified
Availability: Items available for loan: MAIN (1)Call number: TS156 .K45 2005.

2064.
Customer-driven operations : aligning quality tools and business processes for customer excellence / Christopher Ahoy. by
Material type: Text Text; Format: print ; Literary form: Not fiction ; Audience: Adult;
Publication details: New York : McGraw-Hill, 2009
Other title:
  • Customer-driven operations management
Availability: Items available for loan: MAIN (1)Call number: HD31 .A36 2009.

2065.
The new human capital strategy : improving the value of your most important investment _ year after year / Bradley W. Hall. by
Material type: Text Text; Format: print ; Literary form: Not fiction ; Audience: Adult;
Publication details: New York : AMACOM/American Management Association, 2008
Availability: Items available for loan: MAIN (1)Call number: HD4904.7 .H35 2008.

2066.
High performance benchmarking : 20 steps to success / H. James Harrington, James S. Harrington. by
Material type: Text Text; Format: print ; Literary form: Not fiction ; Audience: Adult;
Publication details: New York : McGraw-Hill, 1996
Availability: Items available for loan: MAIN (1)Call number: HD62.15 .H37 1996.

2067.
Measures of quality and high performance : simple tools and lessons learned from America's most successful corporations / Richard M. Hodgetts. by
Material type: Text Text; Format: print ; Literary form: Not fiction ; Audience: Adult;
Publication details: New York : AMACOM, 1998
Other title:
  • Measures of quality & high performance
Availability: Items available for loan: MAIN (1)Call number: HD62.15 .H63 1998.

2068.
Quantum quality : quality improvement through innovation, learning & creativity / William C. Miller. by
Material type: Text Text; Format: print ; Literary form: Not fiction ; Audience: Adult;
Publication details: White Plains, N. Y. : New York, N. Y. : Quality Resources ; Distributed by AMACOM Books, 1993
Availability: Items available for loan: MAIN (1)Call number: HD62.15 .M55 1993.

2069.
Beyond TQM / Robert Louis Flood. by
Material type: Text Text; Format: print ; Literary form: Not fiction ; Audience: Adult;
Publication details: Chichester ; New York : J. Wiley & Sons, 1993
Other title:
  • Beyond Total quality management
Availability: Items available for loan: MAIN (1)Call number: HD62.15 .F56 1993.

2070.
The Six Sigma way : how GE, Motorola, and other top companies are honing their performance / by Peter S. Pande, Robert P. Neuman, Roland R. Cavanagh. by
Material type: Text Text; Format: print ; Literary form: Not fiction ; Audience: Adult;
Publication details: New York : McGraw-Hill, 2000
Availability: Items available for loan: MAIN (1)Call number: TS156 .P36 2000.

2071.
Becoming an extraordinary manager : the 5 essentials for success / Len Sandler. by
Material type: Text Text; Format: print ; Literary form: Not fiction ; Audience: Adult;
Publication details: New York : AMACOM, American Management Association, 2008
Availability: Items available for loan: MAIN (1)Call number: HF5549 .S26 2008.

2072.
The machine that changed the world : the story of lean production -- Toyota's secret weapon in the global car wars that is revolutionizing world industry / James P. Womack, Daniel T. Jones and Daniel Roos. by
Edition: 1st ed.
Material type: Text Text; Format: print ; Literary form: Not fiction ; Audience: Adult;
Publication details: New York : Free press, 2007
Availability: Items available for loan: MAIN (1)Call number: HD9710.A2 W66 2007.

2073.
The first-time manager's guide to performance appraisals / Diane Arthur. by
Material type: Text Text; Format: print ; Literary form: Not fiction ; Audience: Adult;
Publication details: New York : AMACOM, American Management Association, 2008
Availability: Items available for loan: MAIN (1)Call number: HF5549.5.R3 A78 2008.

2074.
What is six sigma? / Pete Pande, Larry Holpp. by
Material type: Text Text; Format: print ; Literary form: Not fiction ; Audience: Adult;
Publication details: New York : McGraw-Hill, 2002
Availability: Items available for loan: MAIN (1)Call number: TS156.8 .P36 2002.

2075.
Lean thinking : banish waste and create wealth in your corporation / James P. Womack and Daniel T. Jones. by
Edition: 1st Free Press ed., rev. and updated.
Material type: Text Text; Format: print ; Literary form: Not fiction ; Audience: Adult;
Publication details: New York : Free Press, 2003
Availability: Items available for loan: MAIN (1)Call number: HD58.9 .W66 2003.

2076.
Leading manufacturing excellence : a guide to state-of-the-art manufacturing / Patricia E. Moody. by
Material type: Text Text; Format: print ; Literary form: Not fiction ; Audience: Adult;
Publication details: New York : John Wiley & Sons, 1997
Availability: Items available for loan: MAIN (1)Call number: HD9725 .M66 1997.

2077.
Going lean : how the best companies apply lean manufacturing principles to shatter uncertainty, drive innovation, and maximize profits / Stephen A. Ruffa. by
Material type: Text Text; Format: print ; Literary form: Not fiction ; Audience: Adult;
Publication details: New York : American Management Association, 2008
Availability: Items available for loan: MAIN (1)Call number: HD38.5 .R84 2008.

2078.
MBA fundamentals : project management / Vijay Kanabar and Roger D. Warburton. by Series: Kaplan MBA fundamentals series
Material type: Text Text; Format: print ; Literary form: Not fiction ; Audience: Adult;
Publication details: New York : Kaplan Pub., 2008
Availability: Items available for loan: MAIN (1)Call number: HD69.P75 K36 2008.

2079.
Improving your project management skills / Larry Richman. by
Material type: Text Text; Format: print ; Literary form: Not fiction ; Audience: Adult;
Publication details: New York : American Management Association, 2006
Availability: Items available for loan: MAIN (1)Call number: HD69.P75 R53 2006.

2080.
How to recognize & reward employees : 150 ways to inspire peak performance / Donna Deeprose. by Series: WorkSmart
Edition: 2nd ed.
Material type: Text Text; Format: print ; Literary form: Not fiction ; Audience: Adult;
Publication details: New York : AMACOM, 2007
Other title:
  • How to recognize and reward employees
Availability: Items available for loan: MAIN (1)Call number: HF5549.5.I5 D44 2007.

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