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1.
Management by process : a roadmap to sustainable business process management / by John Jeston and Johan Nelis. by
Edition: 1st ed.
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: Amsterdam ; Boston : Elsevier/Butterworth-Heinemann, 2008
Availability: Items available for loan: MAIN (1)Call number: HD58.87 .J47 2008.

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2.
Business process management : practical guidelines to successful implementations by
Edition: 2nd ed
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: Amsterdam ; Boston ; London : Elsevier/Butterworth-Heinemann, 2008.
Availability: Items available for loan: MAIN (2)Call number: HD58.87 J63 2008, ...

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