License to serve : (Record no. 21244)
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| 000 -LEADER | |
|---|---|
| fixed length control field | 00564aam a2200181 4500 |
| 001 - CONTROL NUMBER | |
| control field | a6022 |
| 003 - CONTROL NUMBER IDENTIFIER | |
| control field | SIRSI |
| 008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION | |
| fixed length control field | 130416n2004 000 0 eng u |
| 020 ## - INTERNATIONAL STANDARD BOOK NUMBER | |
| International Standard Book Number | 9780965436236 |
| 035 ## - SYSTEM CONTROL NUMBER | |
| System control number | (Sirsi) a6801 |
| 050 00 - LIBRARY OF CONGRESS CALL NUMBER | |
| Classification number | HF5415.5 |
| Item number | I37 2004 |
| 100 1# - MAIN ENTRY--PERSONAL NAME | |
| Personal name | Ilvento, Joseph C. |
| 245 10 - TITLE STATEMENT | |
| Title | License to serve : |
| Remainder of title | beyond selling...the how-to guide for creating exceptional customer service |
| 260 ## - PUBLICATION, DISTRIBUTION, ETC. | |
| Place of publication, distribution, etc. | New Jersey : |
| Name of publisher, distributor, etc. | Applied Business Communications, Inc, |
| Date of publication, distribution, etc. | 2004. |
| 300 ## - PHYSICAL DESCRIPTION | |
| Extent | 248 p. ; |
| Dimensions | 22 cm. |
| 650 00 - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Topical term or geographic name entry element | Customer services |
| 700 1# - ADDED ENTRY--PERSONAL NAME | |
| Personal name | Price, Doug |
| Withdrawn status | Lost status | Source of classification or shelving scheme | Damaged status | Not for loan | Collection | Home library | Current library | Shelving location | Total checkouts | Full call number | Barcode | Date last seen | Copy number | Price effective from | Koha item type |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Library of Congress Classification | AUE Library Collection | MAIN | MAIN | General | HF5415.5 I37 2004 | 10054891 | 03/11/2021 | 1 | 11/19/2019 | Books |