The evaluation and measurement of library services / Joseph R. Matthews.
Material type:
TextPublication details: Westport, Conn. : Libraries Unlimited, 2007.Description: xx, 372 p. : ill. ; 26 cmISBN: - 9781591585329 (alk. paper)
- 1591585325 (alk. paper)
- 025.10973 22
- Z678.85 .M37 2007
| Item type | Current library | Collection | Call number | Copy number | Status | Date due | Barcode | |
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MAIN General | AUE Library Collection | Z678.85 .M37 2007 (Browse shelf(Opens below)) | 1 | Available | 10007831 | ||
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Books
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MAIN General | AUE Library Collection | Z678.85 .M37 2007 (Browse shelf(Opens below)) | 2 | Available | 10002031 |
Browsing MAIN shelves, Shelving location: General, Collection: AUE Library Collection Close shelf browser (Hides shelf browser)
| Z678 .S799 2013 Library and information center management / | Z678.U43 2014 المكتبات المتخصصة و مراكز المعلومات | Z678 .W44 1998 Future-driven library marketing / | Z678.85 .M37 2007 The evaluation and measurement of library services / | Z678.85 .M37 2007 The evaluation and measurement of library services / | Z678.9 .B85 2009 Neal-Schuman library technology companion : | Z678.9 .B85 2009 Neal-Schuman library technology companion : |
Includes bibliographical references and indexes.
Evaluation issues -- Evaluation models -- The right tools for the job -- Qualitative tools -- Quantitative tools -- Analysis of data -- Library users and nonusers -- Evaluation of the physical collection -- Evaluation of electronic resources -- Evaluation of reference services -- Evaluation of technical services -- Evaluation of interlibrary loan -- Evaluation of online systems -- Evaluation of bibliographic/library instruction and information literacy -- Evaluation of customer service -- Evaluating the broader perspective -- Accomplishments : the key to realizing value -- Economic impacts -- Evaluation of social impacts -- Communicating the value of the library.
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