Improving through benchmarking : a practical guide to achieving peak process performance / Richard Y. Chang, P. Keith Kelly.
Material type:
TextSeries: Quality improvement seriesPublication details: Irvine, Calif. : Richard Chang Associates, Publications Division, 1994.Description: vii, 106 p. : ill. ; 26 cmISBN: - 1883553083
- HD62.15 .C43 1994
| Item type | Current library | Collection | Call number | Copy number | Status | Date due | Barcode | |
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MAIN General | AUE Library Collection | HD62.15 .C43 1994 (Browse shelf(Opens below)) | 1 | Available | 14082061 |
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| HD62.15 .B76 1994 Why TQM fails and what to do about it / | HD62.15 .B78 2010 Six Sigma on a budget : | HD62.15 .B786 2001 Benchmarks in hospitality and tourism / | HD62.15 .C43 1994 Improving through benchmarking : | HD62.15 .D4 2008 Quality and performance excellence : | HD62.15 .D4 2014 Quality and performance excellence : | HD62.15 .D4 2014 Quality and performance excellence : |
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