Why TQM fails and what to do about it / Mark Graham Brown, Darcy E. Hitchcock, Marsha L. Willard.
Material type: TextPublication details: Burr Ridge, Ill. : Irwin Professional Pub., 1994.Description: xviii, 252 p. : ill. ; 24 cmISBN:- 9780786301409
- HD62.15 .B76 1994
Item type | Current library | Collection | Call number | Copy number | Status | Date due | Barcode | |
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Books | MAIN General | AUE Library Collection | HD62.15 .B76 1994 (Browse shelf(Opens below)) | 1 | Available | 14081221 |
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HD62.15 .B46 2009 Benchmarking and performance management : | HD62.15 .B72 2008 The integrated enterprise excellence system : | HD62.15 .B72 2008 The integrated enterprise excellence system : | HD62.15 .B76 1994 Why TQM fails and what to do about it / | HD62.15 .B78 2010 Six Sigma on a budget : | HD62.15 .B786 2001 Benchmarks in hospitality and tourism / | HD62.15 .C43 1994 Improving through benchmarking : |
Includes bibliographical references and index.
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