Balanced scorecard step-by-step for government and nonprofit agencies / Paul R. Niven.

By:

Niven, Paul R

Material type: Text

TextPublication details: Hoboken, N.J. : J. Wiley & Sons, Inc., c2008.Edition: 2nd edDescription: xvii, 365 p. : ill. ; 23 cmISBN:

9780470180020 (cloth : alk. paper)
0470180021 (cloth : alk. paper)

Subject(s):

DDC classification:

352.3/57 22

LOC classification:

JF1525.T67 N58 2008

Contents:

Introduction to the balanced scorecard -- Adapting the balanced scorecard to fit the public and nonprofit sectors -- Before you begin -- Training and communication planning for balanced scorecard success -- Mission, values, and vision -- Strategy : the core of every balanced scorecard -- Strategy maps -- Performance measures, targets, and initiatives -- Creating alignment by cascading the balanced scorecard -- Linking resource allocation to the balanced scorecard -- Reporting results -- The City of Charlotte : a balanced scorecard success story -- Sustaining balanced scorecard success.

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Holdings
Item type	Current library	Collection	Call number	Copy number	Status	Date due	Barcode
Books	MAIN General	AUE Library Collection	JF1525 .T67 N58 2008 (Browse shelf(Opens below))	1	Available		10036081

Includes bibliographical references and index.

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