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1.
Services Management/ Jay Kandampully. by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: Essex, England : Pearson, 2014
Availability: Items available for loan: MAIN (1)Call number: TX911.3 K36 2014.

2.
Entrepreneurship and small business management in the hospitality industry / Darren Lee-Ross, Conrad Lashley. by Series: Hospitality, leisure, and tourism series
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: Amsterdam ; London : Butterworth-Heinemann, c2009
Availability: Items available for loan: MAIN (1)Call number: TX911.3 .M27 L435 2009.

3.
Benchmarks in hospitality and tourism / Sungsoo Pyo, editor. by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: Binghamton, NY : Haworth Hospitality Press, 2001
Availability: Items available for loan: MAIN (1)Call number: HD62.15 .B786 2001.

4.
Services management : the new paradigm in hospitality / Jay A. Kandampully. by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: Upper Saddle River, NJ : Pearson/Prentice Hall, 2006, c2007
Availability: Items available for loan: MAIN (2)Call number: TX911.3 .M27 K364 2007, ...

5.
Marketing for hospitality and tourism / Philip Kotler, John T. Bowen, James C. Makens. by
Edition: 5th ed.
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: Boston : Prentice Hall, c2010
Availability: Items available for loan: MAIN (2)Call number: TX911.3 .M3 K68 2010, ...

6.
Providing quality service : what every hospitality service provider needs to know / William B. Martin. by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: Upper Saddle River, N.J. : Prentice Hall, c2003
Availability: Items available for loan: MAIN (2)Call number: TX911 .M372 2003, ... Not available: MAIN: Checked out (1).

7.
The spirit to serve : Marriott's way / J.W. Marriott, Jr., and Kathi Ann Brown by
Edition:
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: New York : HarperBusiness, c1997
Availability: Items available for loan: MAIN (1)Call number: TX911.3.M27 M335 1997.

8.
Tourism supply chain management / Haiyan Song. by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: London ; New York : Routledge, 2012
Availability: Items available for loan: MAIN (1)Call number: G155.A1 S594 2012.

9.
Introduction to hospitality management / John R. Walker by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: Upper Saddle River, N.J. : Pearson Prentice Hall, c2014
Availability: Not available: MAIN: Checked out (1).

10.
Strategic management in the hospitality industry / Michael D. Olsen, Eliza Ching-Yick Tse, Joseph J. West by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: New York, N.Y. : Van Nostrand Reinhold, c2014
Availability: Items available for loan: MAIN (1)Call number: TX911.3 .M27 O47 2014.

11.
The spirit to serve : Marriott's way / by J.W. Marriott, Jr. and Kathi Ann Brown. by
Edition: 1st ed.
Material type: Text Text; Format: print ; Literary form: Not fiction ; Audience: Adult;
Publication details: New York : HarperBusiness, 1997
Availability: Items available for loan: MAIN (1)Call number: TX911.3.M27 M37 1997.

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